Shipping policy

Our current turn around time is approximately 2-5 business days + delivery time. Please email us if you need your order urgently and we will do our best to accomodate.

While many orders are made and sent on the lower turnaround time frame, please allow up to the maximum time for your order to be made before being shipped.

Sometimes designing and making something special out of timber just for you can take time, that's why we ask you to allow us the full turnaround time (indicated above) for us to make your order for you.

Once we've finished your order and it's been shipped you'll receive an email with a tracking link so you know exactly where your order is and when it is due to arrive. All our orders are shipped via Australia Post.